HOLIDAY BREAK NOTICE: It’s the last week for purchasing with guaranteed shipping before holidays. All orders made after May 17th will be completed mid-July.

SHIPPING

At the moment there is NO EXTRA CHARGE for shipping WORLDWIDE. 

  • Gone Atelier is based in Poland, Europe.  
  • All orders are carried by UPS with 1-7 business days delivery time, all over the world. 
  • We provide continuous tracking for every order.
    • You will receive a shipping confirmation via email once we hand out your purchase to the carrier. Valid tracking number will be listed within.
    • We are not responsible for any delays being direct result of customs clearance or carrier processing issues (such as weather/mechanical delays, package marked as undeliverable, address issues, etc). We do not collect nor are we responsible for VAT, custom duties, or taxes.

    • THERA ARE NO DUTIES OR CUSTOMS WITHIN EUROPEAN UNION. NO EXTRA CHARGES.
    • Please note that all items are made to order hence in case of any unexpected circumstances preventing us from shipping goods on time, we reserve the right to withhold refund process until shipping issues have been resolved. At the same time, we oblige to ship the orders within the nearest date possible in case any temporary suspensions of shipping services take place.